A consumer receives a call on their home phone where they are identified by name. The suspect claims to be with Immigration, Refugees and Citizenship Canada (IRCC) (formerly Citizenship and Immigration Canada (CIC)), and advises the victim that they have failed to complete or register certain immigration documents. Consequently, if the consumer does not pay fees immediately, they'll face deportation, loss of passport and citizenship.
Warning signs - How to protect yourself
- The request must be acted on urgently. You are not allowed to discuss it with anyone.
- IRCC does not contact clients via the telephone for the purpose of collecting fines to avoid deportation.
- IRCC encourages individuals to pay fees through their bank or through payment options available on the website.
- IRCC does not request that payments be completed by pre-paid credit cards or through private money transfer services.
- Contact the IRCC call centre at 1-888-242-2100 and confirm information regarding your profile – don't trust your caller ID display.
Canadian Anti-Fraud Centre
Competition Bureau of Canada
Ontario Provincial Police
Financial Consumer Agency of Canada
Better Business Bureau
(BBB Locator Tool)
Fraud: Recognize, report and stop it!
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