Call ID spoofing


Caller ID spoofing disguises telephone numbers appearing on a caller ID display. This popular tool allows scammers to disguise their calls, as the call will appear to be coming from local or familiar numbers to trick people into answering the phone and trusting the caller.

Warning signs - How to protect yourself

  • Don't trust your call display. It may say "Police" or "ABC", but in reality, it is actually a scammer. It does not matter what the caller ID says, you cannot trust it.
  • If you get a call from someone who says they represent a company or a government agency seeking personal information, hang up and call the phone number on your account statement, in the phone book or on the company or government agency's website to verify the authenticity of the request.
  • Never give out personal information such as account numbers, social insurance number (SIN), mother's maiden name, passwords or other identifying information in response to unexpected calls.

Were you a victim?

Canadian Anti-Fraud Centre
Toll-free: 1-888-495-8501

Competition Bureau of Canada
Toll-free: 1-800-348-5358

Ontario Provincial Police
Toll-free: 1-888-310-1122

Financial Consumer Agency of Canada
Toll-free: 1-866-461-3222

Better Business Bureau
(BBB Locator Tool)


Fraud: Recognize, report and stop it!

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