Office supply scams (The 'Supplier Swindle')

Canadian businesses are losing significant amounts of money to fraudsters who claim to represent their regular supplier. The scam is targeting businesses that buy supplies from foreign wholesalers (e.g. China) and usually involves a spoofed email informing the buyers of a change in payment arrangements. Email spoofing refers to an email that appears to originate from one source when it was actually sent from another. The email notice provides new banking details and requests that future payments be made to this "new" account.

Warning signs - How to protect yourself

  • Beware of unsolicited emails from individuals or financial institutions presenting an urgent situation requiring immediate attention.
  • Prior to sending any funds or product, make contact with existing clients in person or by telephone to confirm that the request is legitimate.
  • Watch for spelling and formatting errors and be wary of clicking on any attachments as they can contain viruses and spyware.

Were you a victim?

Canadian Anti-Fraud Centre
Toll-free: 1-888-495-8501

Competition Bureau of Canada
Toll-free: 1-800-348-5358

Ontario Provincial Police
Toll-free: 1-888-310-1122

Financial Consumer Agency of Canada
Toll-free: 1-866-461-3222

Better Business Bureau
(BBB Locator Tool)

Fraud: Recognize, report and stop it!

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