Scams can touch anyone, anywhere, at any time.
If you or a family member have been contacted by a scammer, report it to us — even if you didn't give them any money.
If you or a family member did lose money, please contact your local police as well.
Reporting to the Canadian Anti-Fraud Centre
Online - Fraud Reporting System
You can log into the Fraud Reporting System tool using either:
- GC Key (user ID/password)
- Sign-In Partners (banking credentials)
Tips for reporting online
The system will log you out if there is no activity for 20 consecutive minutes. If this happens, you won't be able to complete your report. You'll need to start over or call our toll-free line to report (1-888-495-8501).
Toll free: 1-888-495-8501
We answer calls Monday to Friday, from 9 am to 4:45 pm (Eastern time) and close on holidays.
Please note, due to COVID-19, our offices and phone lines are currently operating at a reduced capacity. If you are having issues with the phone lines, please file your report online through our Fraud Reporting System.
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