Report fraud and cybercrime
Please note the CAFC website and online Fraud Reporting System (FRS) will be down for service: Sunday December 6, 2020 from 9 am to 12 pm (EST). We apologize for this inconvenience.
Please be advised there are ongoing technical issues and you may experience difficulties reporting online or reaching the CAFC by phone. We are currently working to resolve the issue and apologize for this inconvenience.
Scams and cybercrimes can touch anyone, anywhere, at any time.
If you or a family member have been affected, report it to us — even if you didn't lose any money.
If you or a family member did lose money, please contact your local police as well.
Reporting to the Canadian Anti-Fraud Centre
Online - Reporting System
You can log into the Reporting System tool using either:
- GC Key (user ID/password)
- Sign-In Partners (banking credentials)
Tips for reporting online
The system will log you out if there is no activity for 20 consecutive minutes. If this happens, you won't be able to complete your report. You'll need to start over or call our toll-free line to report (1-888-495-8501).
Toll free: 1-888-495-8501
We answer calls Monday to Friday, from 9 am to 4:45 pm (Eastern time) and close on holidays.
The National Cybercrime Coordination Unit (NC3) are working on implementing a new cybercrime and fraud reporting system for Canadians and businesses in partnership with the CAFC. By reporting to the CAFC you may you may be asked to report through the new version helping the RCMP build a new reporting system for Canadians.
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